Coursiv

Billing

Why Was I Charged?

Coursiv uses a subscription model so you can learn AI skills at your own pace, and it renews automatically. To stop future charges, cancel before your next billing date. For a full breakdown and what to do if you don't recognize a charge, reach out to our support team.

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What to do next

  1. 1

    Confirm the subscription

    Check the email inbox that may have received a Coursiv receipt, and confirm whether you—or someone with access to your card—started a Coursiv subscription.

  2. 2

    Sign in and review billing

    Sign in to your account and check your subscription and renewal details in your profile.

  3. 3

    Cancel to stop future charges

    If you don't want to continue, cancel before the next billing date. Follow the cancellation guide.

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Don't recognize the charge?

If you've checked and still don't recognize the charge, contact us before disputing with your bank—support can usually identify and resolve it faster.

Email support

Send the charge date and amount

Support Center

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Refund Policy

Check if you're eligible for a refund

Related: how Coursiv pricing works · cancel your subscription.

Frequently asked questions

Coursiv is a subscription, so it renews automatically until you cancel. To stop future charges, cancel from your account before the next billing date.